Agentic AI

Agentic AI is software that pursues a goal by planning, acting, and adapting on its own, instead of waiting for a person to drive every step. It is the technology underneath GaaS, Agentic AI as a Service.

Where a chatbot answers a question and stops, an agentic system breaks a goal into steps, calls tools, checks its own results, and keeps going until the work is finished or it reaches a limit you set. That move from answering to doing is what lets vendors sell finished outcomes rather than software seats.

In practice, agentic AI joins a reasoning model with memory, tool access, and a control loop. The model decides what to do next, the tools let it act inside real systems, and the loop repeats until the task closes out. When several of these units coordinate on one job, you get a multi-agent system.

Related terms: AI Agent, Agent Orchestration
See also: What is GaaS? · GaaS vs SaaS